Pebblegate's Service Requests module provides property managers and maintenance personnel with a tool to respond to request based upon priority and type, notify Tenants of the current status of their request, and capture billing related to the request.
Receive and auto assign Tenant Requests. Run performance reports and summary reports to locate areas that need improvement and to check on the team's aptitude. Automate assignment based upon Property and Type. Automate billing Tenants for requests. Communicate with the Tenants through automated notifications.